1 — Customer complaint (in his own words)
2 — Diagnosis / what was found
Long diagnoses are shortened here — the full text is on the car page in the app.
3 — Work to carry out — tick when done
| # | Job | Technician |
Hrs |
Done |
|---|
| 1 | | | |
|
| 2 | | | |
|
| 3 | | | |
|
| 4 | | | |
|
| 5 | | | |
|
| 6 | | | |
|
4 — Parts
| # | Part | Qty |
Source |
Status | Fitted |
|---|
| 1 | | |
| | |
| 2 | | |
| | |
| 3 | | |
| | |
| 4 | | |
| | |
Found extra work? STOP — tell the service advisor and get the customer's approval first.
Work done without approval is not billable.
Before hand-over
Original complaint resolved
No new faults/leaks/noises
Torques & fluids checked
No tools/parts left behind
Road test done